If you are calling from on campus, please dial extension 4357 (help).
To chat with our team, enter a ticket or find FAQs, please visit limestone.edu/help
Your login for The Halo is the same as the username and password for your Limestone University email account and Canvas account. The Halo is the main access point for faculty and student information at Limestone University. Here you can access your Course Roster, Textbook list, and is where you will enter student grades.
Canvas offers a 24/7 support. Any student or faculty needing assistance with the use of Canvas can contact them at firstname.lastname@example.org. Please make sure you reach out to Canvas first and if they cannot assist they will then route you to Limestone’s Help Desk.
Self Service Password Reset
In order to change/reset your password please visit the I.T. page where you will find “Password Self-Service” on the right-hand side. When clicked, it directs you to all the info you need to set up your account for a password reset, if you haven’t already, OR to reset your password.
Further Proctorio Guides
Proctorio has 24/7 help available at https://proctorio.zendesk.com/. There is a chat option available there as well. You must have the Proctorio extension installed to use the technical support features.
- Getting Started Guide
- Exam Environment Guide
- Troubleshooting Guide (when prompted for an 'access code')
- Browser Permissions