Mission Statement:

To provide thorough data continuity that is secure from corruption, attacks, and natural disasters. Provide distributed technology solutions in the form of databases, telecommunications, and networks that allows access to needed data elements in order to support course offerings, facilities, equipment, and support services.

Need Assistance?

It is the goal of the Information Technology Department to provide Faculty & Staff the best service possible. If you need assistance, contact us via the methods below.

Visit the Helpdesk page

If you are calling from a landline on campus, dial extension (H-E-L-P) 4357.

Reset Your Password

  1. Go to www.office.com
  2. In the search box type "Forgot Password".  
  3. Choose the link "How to Reset Your Password". 
  4. Follow the steps on the subsequent screens.
  5. Please contact the helpdesk if you have any questions or issues. 

Links to Information Technology Resources...

Microsoft OneDrive

Abundant storage for all of your files, accessible everywhere.

In short, OneDrive offers 1TB of storage where you can store, edit and share files with your colleagues, students, or outside of Limestone on any device.

How to Login?

  • Go to office.com
  • Sign in with Limestone credentials
  • Click OneDrive
    OneDrive logo

Where can I access OneDrive?

Additional Information:

See the answer

How can I update my profile picture and contact information?

  1. Click Account in Canvas click Profile to add or change your photo
  2. Click Settings to add additional email address to receive communication from instructors
See the answer

Information Technology Student Guide

See the answer

I can't login to Canvas.

  1. Make sure you are using all lower-case letters in the username.
  2. Don’t use @limestone.edu in your username.
  3. Every 180 days you need to reset your password, have you reset your password through outlook?
  4. Still can’t login, contact the Limestone Helpdesk.
See the answer

I have a Chromebook and I can’t install Respondus.

You need to install the Chromebook extension. To do so Use the regular LockDown Browser installation link within your course. The LockDown Browser installation link will direct students to the Chrome web store, at which point they should select “add to Chrome” to install the LockDown Browser extension.

See the answer

I am having trouble viewing my test questions after taking a test.

  1. Delete the lockdown browser and reinstall it. Reboot your device.
  2. Still having trouble. Contact Respondus at https://web.respondus.com/support/
See the answer

I was working on an assignment, and it never submitted.

  1. Test your network speed at speedtest.net if it is slow connect to a different network.
  2. Clear your cache and cookies on your browser and reload the page.
  3. Make sure your computer and browser are updated to the most recent version
  4. Try loading Canvas on a different device.
  5. Still having trouble. Reach out to Canvas 24/7 Support.
See the answer

I am enrolled in classes but cannot see them on Canvas.

  1. Contact your academic advisor to confirm enrollment and ensure courses have been approved.
  2. Course uploads happen at the following times: 8am, 12pm and 5pm. 3) Still cannot see courses. Contact the Limestone Helpdesk.
See the answer

I was enrolled in classes in Canvas and they have disappeared.

  1. Confirm that you are still enrolled in classes with your academic advisor or the Registrar’s Office
  2. Reach out to the Limestone Helpdesk.