| Refund Process |
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The date that you see on the Financial Aid web site for loans is when the loans are disbursed from the loan corporation. That is not the actual date that we receive them in the Business Office. It can take several days to a couple of weeks to get those in our office. The loans are sent to the Financial Aid department where the counselors must audit each transaction to make sure it was disbursed to the correct student, in the correct amount and that the student is eligible for the disbursement. There are usually over 1000 transactions on these rosters. Once this has been completed, the Financial Aid department sends this information to the bookkeeper who then verifies that the funds were actually released, and to refund the loan corporation any funds that the students are not eligible for. Once that has been completed, she gives the roster to the cashier who manually enters each transaction. She has to verify that the roster balances to what has been entered before it is posted to the accounts. Therefore, we can't give an exact date of when the loans will actually post. Just keep checking your account on campus web to see when it posts. If you are charged for, 12 hours or more you will receive both loan disbursements for the semester. If you are only charged for 6 hours, you will receive only one of the loan disbursements. If you are charged for less than 6 hours, you will not receive any of your loan disbursements and must pay the balance you owe. If you are issued a refund then you should show a transaction on your account on the refund disbursement date that is listed asStudent Refund/Block or Student Refund/Day. You will also receive an e-mail stating how much your refund was and the status of this. Due to the Privacy Act we can't tell you if you are going to receive a refund. You will need to check Campus Web for this information. If you see, "Student Refund/Block" or "Student Refund/Day" listed on your account history a refund was released according to the refund schedule. To see where your refund was mailed if you are receiving a check, you will need to check the address in campus web. If your package included a Parent Plus loan, your refund up to that amount will be refunded to your parents. Anything over that will be refunded to you. If you turn in a company letter, military TA or Vocational Rehab form to be invoiced by Limestone College they must pay in order to receive your full refund of your financial aid that has been disbursed to your account. Once your invoice is paid and it creates a credit balance then you will receive your refund on the next refund date. If you have a specific question, concerning your refund you may e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will try to answer your question to the best of our ability or find someone who can. EACH ACCOUNT IS AUDITED FOR ACCURACY BEFORE REFUNDS ARE ISSUED. IF THERE IS A QUESTION CONCERNING THE ACCURACY OF YOUR REFUND WE MUST PULL THAT ACCOUNT UNTIL WE RECEIVE VERIFICATION CONCERNING THIS FROM THE APPROPRIATE DEPARTMENT. ONCE THE BUSINESS OFFICE HAS BEEN NOTIFIED FROM THE DEPARTMENT THAT THE REFUND AMOUNT IS CORRECT YOUR REFUND WILL BE ISSUED AS SOON AS POSSIBLE. IF YOU HAVE HAD ALL DISBURSEMENTS RELEASED TO YOUR ACCOUNT AND REFUNDED FOR THE SEMESTER YOU WILL BE RESPONSIBLE FOR ANY ADDITIONAL CHARGES APPLIED TO YOUR ACCOUNT. ***Effective July 1, 2008 Parent Plus loan refunds will go directly to the parent not to the student*** |
